Returns and Refunds

Easy & Hassle-Free Returns at Sparklean

At Sparklean, we stand by our products and want you to love your purchase. That’s why we offer a 100% Satisfaction Guarantee. If you’re not completely satisfied for any reason, we make returns simple and straightforward.


Our Return Policy

  • 30-Day Return Window: You can return your product within 30 days from the date you received it.
  • Condition for Returns: Items must be unused, in the same condition as when you received them, and in their original packaging.
  • Customer Responsibility: Return shipping costs are the customer’s responsibility.

Please note that our refunds and returns policy applies to online sales only.


How to Request a Return

If you wish to return an item, please contact our customer service team at hello@sparklean.com with the following details:

  • Your Full Name
  • Your Order Confirmation Number
  • A brief description of the reason for the return

We’ll guide you through the return process and ensure your experience is as smooth as possible.


Refunds Process

Once we receive your returned item, we will:

  1. Inspect the item to ensure it meets our return conditions.
  2. Notify you of the status of your refund.

Refunds are typically processed within 3-5 business days after we receive and inspect your return. Please note that the original shipping costs are non-refundable, and if a refund is issued, the shipping cost will be deducted from your refund amount.


Defective Items

If you receive a defective item, please contact us within 30 days of purchase. We will replace the defective product free of charge.


Important Notes

  • Online Sales Only: Returns and refunds apply only to purchases made through our website.
  • Return Shipping Costs: Customers are responsible for their own return shipping costs.
  • Non-Refundable Shipping: Original shipping costs are non-refundable.

At Sparklean, your satisfaction is our priority. We’re here to help ensure your experience with our products is nothing short of brilliant!